Privacy policy english-le vacanze con noi!

Privacy and cookies policy

Privacy and cookie policy

Privacy Policy

Data controller for the B & B Happy Days

Francesca Gorlani
Via I Maggio, 47
25019 Sirmione (BS)
email address: info@sirmionehappydays.com


Data controller for the apartments:

Teresa Vavalà
Via I Maggio, 47
25019 Sirmione (BS)
email address: trudi@sirmionehappydays.com


Pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, as well as on the free movement of such data and repealing Directive 95/46 / EC (General Regulations on Data Protection), we inform you that the owner indicated above adopts an adequate policy of protection of personal data that are communicated to you also through the website.

More precisely, we inform all interested users who surf our site that:

  • The personal data indicated during the booking or a request for a quote, by e-mail or the appropriate form or telephone, will be processed only for the purpose of completing the service requested at our facilities or to respond to any requests or extra services;
  • The conferment of data is optional, nevertheless an incompleteness of them can imply the impossibility to supply what requested;
  • The data provided will be processed using computerized and / or manual procedures, guaranteeing the confidentiality and integrity of the same, only by personnel expressly authorized and adequately trained;
  • The data could be communicated to third parties exclusively to guarantee the provision of the agreed services;
  • The Data Controller is indicated at the top of the page;
  • At any time you can exercise, by registered letter or email to the address above, the rights indicated in the legislative decree above, which we report below:


1. The interested party has the right to obtain confirmation of the existence or not of personal data concerning him / her, even if not yet registered, and their communication in intelligible form.

2. The interested party has the right to obtain the indication:

a) of the origin of personal data;

b) of the purposes and methods of the treatment;

c) of the logic applied in case of treatment carried out with the aid of electronic instruments;

d) of the identifying details of the holder, of the responsible and of the designated representative according to article 5, paragraph 2;

e) of the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the territory of the State, managers or agents.

3. The interested party has the right to obtain:

a) updating, rectification or, when interested, integration of data;

b) cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;

c) the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case where such fulfillment is it proves impossible or involves a use of means manifestly disproportionate to the protected right.

4. The interested party has the right to object, in whole or in part:

a) on legitimate grounds, to the processing of personal data concerning him / her, even though they are relevant to the purpose of the collection;

b) to the processing of personal data concerning him for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.

In accordance with applicable privacy laws (EU Regulations n. 679, 2016), we would like to take this opportunity to inform you that your personal information will be processed in an ethical and transparent manner, only for lawful purposes, and in a manner that safeguards your privacy and your rights.

Processing takes place manually and using IT tools, and is done for the following purposes:

  1. To obtain and confirm your booking of accommodations and other services, and to provide such services as requested. Since this processing is required to define our contractual relationship and to perform under our contract with you, your consent is not required, unless certain “sensitive” information is submitted. Should you refuse to submit your personal information, we will not be able to confirm your booking or provide you with the requested services. Processing shall cease once you check out, although some of your personal information may (or in some instances, has to) continue to be processed for the purposes and in the manner described below;
  2. To comply with our “Public Safety Law” (Article 109 Royal Decree n. 773, 18/6/1931) which requires that we provide identification data of our guests to the police, for purposes of public safety, in the manner established by the Ministry of the Interior (Decree of 7 January 2013). Data submission is mandatory, and does not require your consent. Should you refuse to provide such information, we will not be able to host you in our hotel. Data acquired for such purposes shall not be retained by us, unless you provide consent to their retention as required under point 4, infra;
  3. To comply with applicable administrative, accounting, and tax regulations. For these purposes, your consent is not required. Personal information is processed by us and our persons in charge of data processing, and is disclosed outside the company only when and if required by law. Should you refuse to submit the required data for the above purposes, we will not be able to provide you with the requested services. Data acquired for such purposes is retained by us for the required statutory period (10 years – or longer, in case of tax audits);
  4. To speed-up check-in on your next visit to our hotel. For such purposes, upon obtaining your consent (which can be revoked at any moment), your information will be retained for a maximum of 2 years  and will be used the next time you are our guest, for the reasons listed supra;
  5. To allow you to receive messages and telephone calls during your stay. Your consent is required for such purposes. You can revoke your consent at any time. Such processing, where consent is granted, shall end when you check out;
  6. To send you advertising messages and updates on special rates and promotions. For this purpose, upon obtaining your consent, your information shall be retained for a maximum of 2 years, and will not be disclosed to third parties. You may revoke your consent at any moment;
  7. For purposes of protecting persons, property, and company assets, using a video-surveillance system for some areas of the hotel, which are duly identified by signage. Your consent is not required for such processing because it is conducted pursuant to our legitimate interest to safeguard persons and property against potential violence, theft, robbery, damage, and vandalism. Surveillance is also conducted for purposes of fire prevention and occupational safety and health. Recorded images are erased after 24 hours, except on holidays or other days the business is closed; images are never retained for more than one week. These images are not subject to third-party disclosure, except as required to comply with a specific investigatory demands from a court or the police.

We also would like to inform you that the European Regulation grant you certain rights, including rights of access to, adjustment, erasure, limitation of, or objection to the processing of your data, as well as data portability rights, when and insofar as applicable (Articles 15-22 of the EU Regulations n. 679, 2016). You can also file a complaint with the Data Protection Authority, according to the procedures set forth under applicable regulations.

 

Policy on the use of cookies

Cookies are small text files that contain a certain amount of information that is exchanged between a website and the user's terminal (usually the browser). They are essentially used for the purpose of making websites work and allowing them to operate more efficiently, as well as for providing information to the owners of the site. Cookies can be both session and persistent. The session ones remain stored in the terminal for a short time and are deleted as soon as the user closes the browser. Their use is strictly limited to the sending of session identifiers necessary to guarantee the functionality of the site. Persistent cookies remain stored in the user's terminal up to a certain deadline. They are not automatically deleted at the end of the session and allow you to memorize the user's choices on their site and to collect information about the pages of the site visited by the user, the frequency with which they are visited and track users' browsing, for the purpose to improve the experience on this site.


Here is a short list of "cookies" that are or could be used on this site:

Google Analytics (Google Inc.)

It is a web analysis service provided by Google Inc. ("Google"), which uses personal data collected for the purpose of tracing and examining the use of this application, compiling reports and sharing them with other services developed by Google.

Google may use personal data to contextualise and personalize the advertisements of its advertising network.

Personal data collected: cookies and usage data.

Place of processing: USA - Privacy Policy - Opt Out

Tracking conversions of Google AdWords (Google Inc.)

It is a statistics service provided by Google Inc. that connects data from the Google AdWords ad network with the actions performed within this application.

Personal data collected: cookies and usage data.

Place of processing: USA - Privacy Policy

Google Fonts (Google Inc.)

It is a service of visualization of styles of character managed by Google Inc. that allows this Application to integrate such contents within its pages.

Personal data collected: cookies and usage data.

Place of processing: USA - Privacy Policy

Display location map.

Cookies used for the correct display of the map indicating the position of the structure.

Personal data collected: None.

mailform:

Used for the correct sending of information request to the structure.

Personal data collected: name and / or surname, telephone number, email address.

Place of processing: Italy

Like button and Facebook social widgets (Facebook, Inc.)

The "Like" button and Facebook social widgets are services of interaction with the social network Facebook, provided by Facebook, Inc.

Personal data collected: cookies and usage data.

Place of processing: USA - Privacy Policy


How to regulate the use of cookies on this site

All navigation technologies allow you to manage cookies in the cookie folder of your web browser. This means that you can delete cookies from your cookie folder once you have finished browsing our site or you can set your preferences on the use of cookies before starting to browse. As already specified, consider that the cancellation or refusal of cookies may adversely affect navigation on the site.

For additional information visit the specific page of the web browser you are using:

Chrome: https://support.google.com/chrome/answer/95647?hl=it

Safari: http://www.apple.com/it/support/?path=Safari/5.0/it/9277.html o (https://support.apple.com/it-it/HT201265 per le versioni mobili )

Internet Explorer: https://support.microsoft.com/en-us/kb/278835/it ( questa pagina contiene ulteriori informazioni per versioni differenti di IE – la versione mobile è disponibile su http://www.windowsphone.com/it-it/how-to/wp7/web/changing-privacy-and-other-browser-settings ).

Firefox: https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie?redirectlocale=en-US&redirectslug=Enabling+and+disabling+cookies

Blackberry: http://docs.blackberry.com/it-it/smartphone_users/deliverables/32934/Turn_off_cookies_in_the_browser_60_1072866_11.jsp

Android: https://support.google.com/xoom/answer/169022?hl=it&rd=1

Opera: http://www.opera.com/help/tutorials/

 

In case you have further doubts on the use of personal data processing, or if you want the rights provided by this information, you can contact us at this email address: info@sirmionehappydays.com